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Frequently Asked Questions
Frequently Asked Questions
Process from Reservation to Boarding
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Frequently Asked Questions
Frequently Asked Questions
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Priority questions
How long before my flight should I check in at the airport?
How can I get an e-ticket itinerary/receipt (2D barcode)?
What should I do if I don’t know my reservation number or e-Ticket number?
I want to be issued a boarding certificate. What should I do?
Recent common questions
How long before my flight should I check in at the airport?
Can I carry on or check in a portable fan on board?
Where is the Solaseed Air counter at Haneda Airport?
Can you tell me about baggage that can be checked in?
If my flight is canceled due to bad weather, when should I complete the refund procedure by?
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