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Frequently Asked Questions
Frequently Asked Questions
Process from Reservation to Boarding
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Frequently Asked Questions
Frequently Asked Questions
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Priority questions
How long before my flight should I check in at the airport?
How can I get an e-ticket itinerary/receipt (2D barcode)?
What is the confirmation number?
What should I do if I don’t know my confirmation number?
I want to be issued a boarding certificate. What should I do?
Recent common questions
How can I get a refund on my ticket? And is there a deadline for the refund procedure?
How long before my flight should I check in at the airport?
Can you tell me about Disability Discount?
Can you tell me about baggage that can be checked in?
Where is the Solaseed Air counter at Haneda Airport?
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