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Priority questions
How long before my flight should I check in at the airport?
How can I get an e-ticket itinerary/receipt (2D barcode)?
What is the confirmation number?
What should I do if I don’t know my confirmation number?
I want to be issued a boarding certificate. What should I do?
Recent common questions
Can you tell me about baggage that can be checked in?
Where is the Solaseed Air counter at Haneda Airport?
How long before my flight should I check in at the airport?
In the process of receiving compensation, I got an e-mail describing “We have stopped the transfer procedure as it failed six times. Please contact us to get the transfer proceeded again.” What should I do?
What is the confirmation number?
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