Frequently Asked Questions -Delay / Cancellation｜Solaseed Air

Frequently Asked Questions

Frequently asked questions about「Delay / Cancellation」

If I board a connecting flight due to a canceled or delayed flight, will I still be rewarded the air miles for the flight I originally booked?
If my flight is canceled due to bad weather, when should I complete the refund procedure by?
How can I cancel or claim a refund on a ticket arranged by a travel agency?
The flight I was due to board was canceled due to bad weather. Can I carry out the procedure for a bank transfer or refund at a place other than an airport counter?
The flight I had booked was canceled due to bad weather. Will I be charged a fee for claiming a refund or making changes?
Can you tell me about bank transfers (reservation changes) and refunds in the event of a flight delay or cancellation?
Is there a service that will notify me of flight cancellations or delays?

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