Frequently Asked Questions
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- Delay / Cancellation
The flight I was due to board was canceled due to bad weather. Can I carry out the procedure for a bank transfer or refund at a place other than an airport counter?
Changes and refunds can be processed through the Solaseed Air website, the Solaseed Air Reservation and Information Center, or at ticket issuance locations.
If the reservation records for your return flight differ from those of your canceled outbound flight, please contact the Solaseed Air Reservation and Information Center regarding changes or refunds for the return flight.
For more information, please refer to "Involuntary Changes and Refunds."
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