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Frequently Asked Questions
I forgot to bring what I need for check-in. Can I still board my flight?

You may complete check-in using either a 6-character alphanumeric reservation number or a 13-digit e-ticket number.
If you do not have either, on the day of departure, please declare the reservation information of the passenger at the staffed counter at the departure airport.
We will verify your official identification documents. For details, please refer to “Check-in Procedure (How to Check Your Authentication Code (Confirmation Numbers, etc.) Required for Check-in).

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