Frequently Asked Questions -I made a reservation with multiple people. Can I cancel the reservation or claim a refund for just some of the people in my group?｜Solaseed Air

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Frequently Asked Questions

Process from Reservation to Boarding

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Receipt

To reserve a flight departing up to May 18, 2026.

To reserve a flight departing on or after May 19, 2026.

Boarding Certificate

Please visit the Solaseed Air website or Airport counters or contact the Solaseed Air Reservation and Information Center.

A boarding certificate for departing on or before June 9, 2026, you can make a request at Airport counter or through the Solaseed Air Reservation and Information Center.
See here for information on Receipts and Certificates.
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Frequently Asked Questions

I made a reservation with multiple people. Can I cancel the reservation or claim a refund for just some of the people in my group?

Only some customers cannot make cancelations or claim refunds on the Solaseed Air website.
Please contact "Solaseed Air Reservation and Information Center".

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