Frequently Asked Questions
I would like to apply for compensation also for my companion who made reservation with the separate itinerary.

On the Customer Information Reference screen, there is an item to select the number of companion.

After selecting the number of person, application for your companion who made reservation with the separate itinerary is also possible by entering the confirmation number / passenger number / compensation application number of your companion.

*In some cases, it may not be possible to apply for multiple persons simultaneously. When entering the information for multiple persons simultaneously results in an error, please apply by entering for each person.

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