Frequently Asked Questions -In the process of receiving compensation, I got an e-mail describing “We have stopped the transfer procedure as it failed six times. Please contact us to get the transfer proceeded again.” What should I do?

In the process of receiving compensation, I got an e-mail describing “We have stopped the transfer procedure as it failed six times. Please contact us to get the transfer proceeded again.” What should I do?

This status occurs when the operation has been disabled because incorrect account information was entered six times. Please contact the Solaseed Air Reservation and Information Center.

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