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Priority questions
How long before my flight should I check in at the airport?
How can I get an e-ticket itinerary/receipt (2D barcode)?
What is the confirmation number?
What should I do if I don’t know my confirmation number?
I want to be issued a boarding certificate. What should I do?
Recent common questions
Can you tell me about baggage that can be checked in?
Are there any precautions to take when choosing an emergency exit row seat?
Where is the Solaseed Air counter at Haneda Airport?
I have entered certain information (passenger name, age, gender, etc.) incorrectly. What should I do?
What kind of live animals can I check in on the plane?
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