Frequently Asked Questions
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Frequently asked questions about「Reservations」
- Even if I enter the relevant information on the reservation confirmation page, the message “No corresponding reservation” is displayed. What should I do?
- What is the reservation number?
- What kind of procedure is required if an individual wants to use two seats?
- I would like to reserve a seat for an infant. Can I make a reservation from the Solaseed Air website?
- What is the e-ticket itinerary/receipt?
- What is the maximum number of people I can make a booking for at one time?
- Why didn’t I receive a notification email after completing my reservation?
- I have entered certain information (passenger name, age, gender, etc.) incorrectly. What should I do?
- Where can I check my reservation?
- What are the business hours of the Solaseed Air Reservation and Information Center?
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