Frequently Asked Questions -In the process of receiving compensation, I got an e-mail describing “We have stopped the transfer procedure as it failed six times. Please contact us to get the transfer proceeded again.” What should I do?

In the process of receiving compensation, I got an e-mail describing “We have stopped the transfer procedure as it failed six times. Please contact us to get the transfer proceeded again.” What should I do?

This status occurs when the operation has been disabled because incorrect account information was entered six times. Please contact "Solaseed Air Reservation and Information Center".

What do you think about the Q&As?

Helpful
Not helpful

Frequently asked questions about Involuntary Changes and Refunds Back to list

Search by categories

Click (tap) on the category link that you wish to view to display a list of relevant Q&As.

Top of the Frequently Asked Questions page