Frequently Asked Questions -If I find out at the airport that my flight has been canceled due to bad weather such as snowfall, will the procedure change before and after check-in and after passing through the security checkpoint?

If I find out at the airport that my flight has been canceled due to bad weather such as snowfall, will the procedure change before and after check-in and after passing through the security checkpoint?

In all cases, reservation changes and refunds can be handled via the Solaseed Air website, at airport counters, the Reservation and Information Center, or at the ticket issuance location.

For more information, please refer to "Involuntary Changes and Refunds."
If you have already checked in your baggage, please be sure to inform a member of our staff.

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